Welcome to Trenddzz (“Trenddzz,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services.

By accessing our website or purchasing products from Trenddzz, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. GENERAL TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to update, modify, suspend, or discontinue any part of our website or services at any time.

2. ACCOUNT TERMS

Certain features may require you to create an account.

When creating an account, you agree to:

Provide accurate and complete information.
Keep your account information updated.
Maintain the confidentiality of your login credentials.
Not share your password or account access with unauthorized persons.
Notify us promptly if you believe your account has been compromised.
Accept responsibility for activities carried out through your account.

You must not create an account using false information or impersonate another person or business.

We reserve the right to suspend or terminate accounts that violate these Terms, applicable laws, or our policies.

3. ELIGIBILITY

You must meet the minimum legal age required to enter into a purchase contract in your jurisdiction.

If you are below the applicable age, you may use our website only with the involvement and permission of a parent or legal guardian where permitted by law.

By placing an order, you represent that the information you provide is accurate and that you have the legal capacity to make the purchase.

4. PRODUCTS AND PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, prices, and other information displayed on our website are accurate.

However:

Product colors may appear different depending on your device or screen.
Packaging may occasionally differ from product photographs.
Minor variations may occur between individual products.
Manufacturers or suppliers may change product specifications or packaging.
Images may sometimes be provided for illustrative purposes.

We do not guarantee that every product description, photograph, specification, or other content will always be completely accurate, current, or error-free.

If a product you receive materially differs from its advertised description, your rights under applicable consumer law will remain unaffected.

5. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

Limit quantities purchased.
Restrict sales to certain customers or locations.
Discontinue products.
Change product specifications.
Correct inventory errors.
Refuse orders where permitted by law.

If a product becomes unavailable after you place an order, we will provide an appropriate resolution, which may include cancellation and a refund where applicable.

6. PRICING

Prices displayed on our website are shown in [INR/USD/Other Currency], unless otherwise stated.

Prices may change at any time without prior notice.

However, price changes will not normally affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred or applicable law permits otherwise.

Taxes and Duties

Depending on the destination country, your purchase may be subject to:

GST
VAT
Sales tax
Customs duties
Import duties
Brokerage fees
Other government charges

Unless explicitly stated otherwise at checkout, international customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country.

Customers are responsible for complying with applicable import regulations in their country.

7. PAYMENT

We accept payment methods displayed during checkout.

Available payment methods may include:

[Credit/Debit Cards]
[UPI]
[PayPal]
[Stripe]
[Shopify Payments]
[Other Payment Methods]

You agree to provide accurate and complete payment information.

By submitting payment information, you represent that:

You are authorized to use the payment method.
The payment information is accurate.
You authorize us or our payment provider to process the transaction.

Payments may be processed by third-party payment providers. We generally do not store complete payment-card information on our own servers.

8. ORDER ACCEPTANCE

Placing an order on our website does not necessarily mean that your order has been accepted.

After placing an order, you may receive an automated confirmation email acknowledging receipt of your order.

This confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to accept or decline an order for legitimate reasons, including:

Product unavailability
Pricing or listing errors
Payment issues
Suspected fraud
Incorrect shipping information
Shipping restrictions
Technical errors
Violations of these Terms

If we cancel an order after payment has been received, we will provide a refund of the amount paid for the cancelled order, subject to applicable law.

9. ORDER INFORMATION

You are responsible for ensuring that your order information is accurate before completing checkout.

This includes:

Full name
Shipping address
Billing address
Email address
Phone number
Product selection
Quantity
Size, color, or variation where applicable

If you provide an incorrect address and the order cannot be delivered as a result, additional shipping costs may apply where permitted by law.

10. SHIPPING AND DELIVERY

We ship orders to locations shown as available during checkout.

Business Days: Monday–Friday

Orders are generally processed within:

Processing Time: [1–5 Business Days]

Estimated delivery time:

Domestic Delivery: [X–X Business Days]

International Delivery: [X–X Business Days]

These timeframes are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

Customs processing
Weather
Public holidays
Carrier delays
Incorrect addresses
Customs inspections
International transportation delays
High order volumes
Events outside our reasonable control

11. INTERNATIONAL SHIPPING

For international orders, the customer may be responsible for customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country.

These charges are generally outside our control.

Customers are responsible for ensuring that ordered products can legally be imported into their country.

If a package is refused because of customs duties or import restrictions, any resulting refund or additional shipping costs will be handled according to our applicable Returns and Refunds Policy and applicable law.

12. DELIVERY ISSUES

If your order appears delayed, damaged, or missing, please contact us at:

Email: trenddzzcart@gmail.com

Please provide:

Order number
Full name
Shipping address
Description of the issue
Photographs, if relevant

For damaged products, we may request photographs of the product and its packaging to assist with an investigation.

Where applicable, we will work with the shipping carrier to investigate the issue.

13. RETURNS AND REFUNDS

Returns and refunds are subject to our [Returns & Refunds Policy], which forms part of these Terms.

Unless otherwise stated, customers must contact us before returning a product.

Return Request Period: [e.g., 7/14/30 days from delivery]

Products may need to meet certain conditions to qualify for a return, including:

Being unused
Being in original condition
Being in original packaging
Including accessories or documentation where applicable
Providing proof of purchase

Certain products may be excluded from returns where permitted by applicable law, including products that are:

Personalized or custom-made
Perishable
Hygiene-sensitive after opening
Digital products
Gift cards
Final-sale products

We will clearly identify applicable exclusions where required.

Nothing in this section limits mandatory consumer rights available to you under applicable law.

14. REFUNDS

If a refund is approved, it will generally be issued using the original payment method unless otherwise agreed or required by law.

Refund processing times may depend on:

Payment provider
Bank
Card issuer
Currency conversion
International payment processing

Estimated Refund Processing Time: [X–X Business Days]

Shipping charges may or may not be refundable depending on the reason for the return and applicable law.

Where a product is defective, incorrect, or materially not as described, we will provide the remedy required under applicable law.

15. CANCELLATION OF ORDERS

You may request cancellation of an order by contacting us at:

Email: trenddzzcart@gmail.com

Cancellation requests should be submitted before the order has been dispatched where possible.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

Nothing in this section limits statutory cancellation rights that may apply to customers in particular jurisdictions.

16. PROHIBITED USES

You may not use our website or services:

For any unlawful purpose.
To violate applicable laws or regulations.
To commit fraud.
To engage in unauthorized payment activity.
To impersonate another person or business.
To interfere with website security.
To introduce viruses, malware, or harmful code.
To attempt unauthorized access to our systems.
To scrape or copy website content without authorization.
To interfere with another customer's use of the website.
To submit false or misleading information.
To abuse promotional offers.
To use automated systems to place fraudulent orders.
To infringe intellectual-property rights.
To harass, threaten, or abuse our employees or representatives.
To use our website for any purpose prohibited by these Terms.

We may suspend or terminate access to our services if we reasonably believe that a user has violated these requirements.

17. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on the Trenddzz website is owned by or licensed to Trenddzz.

This may include:

Logos
Brand names
Product descriptions
Graphics
Photographs
Website design
Text
Videos
Icons
Software
Other website materials

You may not reproduce, modify, distribute, sell, publish, or commercially exploit our intellectual property without prior written permission.

The Trenddzz name and logo may not be used in a way that suggests an unauthorized partnership, endorsement, or affiliation.

18. USER CONTENT AND REVIEWS

If you submit reviews, photographs, comments, testimonials, or other content to Trenddzz, you represent that:

You have the right to submit the content.
The content does not violate another person's rights.
The content is not unlawful, fraudulent, defamatory, threatening, or misleading.
The content does not contain malicious software.

By submitting content, you grant Trenddzz a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

19. THIRD-PARTY SERVICES

Our website may use third-party services, including:

Payment processors
Shipping providers
Analytics providers
Advertising platforms
E-commerce technology providers
Customer-support platforms
Social-media services

Third-party services may have their own terms and privacy policies.

Trenddzz is not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.

20. DISCLAIMER

To the maximum extent permitted by applicable law, Trenddzz provides the website and services on an “as available” and “as is” basis.

We do not guarantee that:

The website will always be available.
The website will be completely error-free.
Website content will always be accurate or current.
Products will always be available.
Delivery estimates will always be met.
The website will be completely free from viruses or security vulnerabilities.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

21. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Trenddzz and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

This may include, where legally permitted:

Loss of profits
Loss of revenue
Loss of business opportunities
Loss of data
Business interruption
Indirect financial losses

To the maximum extent permitted by law, our total liability arising from a particular order or transaction will not exceed the amount you actually paid to Trenddzz for the product or service giving rise to the claim.

Important: Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from fraud, willful misconduct, or mandatory consumer protections where applicable.

22. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Trenddzz, its owners, employees, affiliates, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from:

Your violation of these Terms.
Your unlawful use of the website.
Your violation of another person's rights.
Fraudulent or unauthorized use of your account.
Your violation of applicable laws.

This section applies only to the extent permitted by applicable law.

23. FORCE MAJEURE

Trenddzz will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include:

Natural disasters
Floods
Fires
Earthquakes
Epidemics or pandemics
War
Terrorism
Government restrictions
Strikes
Transportation disruptions
Internet or infrastructure failures
Customs delays
Supplier disruptions
Carrier disruptions
Other events beyond our reasonable control

Where reasonably possible, we will take steps to minimize the effects of such events.

24. GOVERNING LAW AND JURISDICTION

These Terms are governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer-protection laws that may apply to customers in their country of residence, disputes arising from or relating to these Terms, your use of the Trenddzz website, or purchases made through Trenddzz shall be subject to the jurisdiction of the courts located in:

[Pune, Maharashtra, India]

or such other Indian jurisdiction as may be specified by the legal entity operating Trenddzz.

Nothing in this clause is intended to deprive consumers of mandatory legal rights or remedies available to them under applicable laws.

25. DISPUTE RESOLUTION

Before initiating formal legal proceedings, we encourage customers to contact us and attempt to resolve the issue directly.

Customer Support Email: trenddzzcart@gmail.com

We will make reasonable efforts to investigate legitimate complaints and seek an appropriate resolution.

Where applicable, disputes may be resolved through:

Direct negotiation
Mediation
Arbitration, where separately agreed or legally applicable
Courts having appropriate jurisdiction

Arbitration Details, if applicable: [Insert Arbitration Rules, Seat, and Venue]

26. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in full force and effect.

27. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Returns and Refunds Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Trenddzz concerning your use of our website and services.

28. CHANGES TO THESE TERMS

We may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

29. CONTACT INFORMATION

If you have questions about these Terms, orders, products, returns, or other matters, contact us:

Store Name: Trenddzz
Email: trenddzzcart@gmail.com
Business Days: Monday–Friday
Business Hours: 10AM - 6PM

Customer Support: trenddzzcart@gmail.com

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